DALLAS, TX - February 13, 2018 - IPTechViewTM is a Secure Remote Monitoring and Management Platform to help Resellers, MSPs, Integrators and Technology Partners provide peak uptime and lightning fast service. The platform is designed to proactively analyze system health parameters of equipment to help ensure peak uptime and is 100% cloud based, multi-technology, multi-vendor and multi-tenant. IPTechViewTM can operate without any client software installed on-site with many leading and natively integrated industry vendors.
It was March 2, 2012. It had been a long and stressful day - one of those days where it seemed impossible to keep up with the constant flow of support tickets coming in. We had just struggled through a firmware (FW) update that had to be done for all of our customers, followed by another update to fix a security patch that was affecting numerous customer wireless access points.